Privacy Policy
1. Controller
The controller responsible for the processing of personal data through corimaventu.com is:
Novanto UG (haftungsbeschränkt)
Schützenstraße 13
56068 Koblenz
Germany
Email: info@corimaventu.com
Phone: +49 1573 2004154
2. General Information
We process personal data only where there is a lawful basis for doing so. Depending on how the website is used, this may include processing needed to operate the website, process orders, provide customer support, comply with legal obligations, protect legitimate business interests, or process data based on consent.
3. Data Processed When Visiting the Website
When the website is accessed, technical information may be processed automatically. This can include:
- IP address
- date and time of access
- browser type and version
- device and operating-system information
- pages visited
- referring page or source
- technical request and security information
This data may be required to deliver the website, maintain security, prevent misuse and diagnose technical problems.
The legal basis may include performance of a requested digital service, legitimate interests in secure and reliable website operation, and legal obligations where applicable.
4. Customer Accounts and Orders
When a customer places an order or creates an account, we may process information such as:
- name
- billing and delivery address
- email address
- phone number where supplied
- account information
- ordered products
- order history
- payment status
- delivery and transaction information
- communications relating to the order
This information is used to process and fulfil orders, provide customer service, manage returns or complaints, prevent fraud where appropriate, and comply with accounting, tax and other legal obligations.
The main legal bases are the performance of a contract or steps requested before entering into a contract, compliance with legal obligations, and legitimate interests where applicable.
5. Payments
Payments may be processed by external payment service providers made available through the checkout.
Depending on the selected payment method, payment providers may process identification, account, transaction, device or fraud-prevention information under their own responsibility or on our behalf.
We generally receive only the payment information required to confirm and manage the transaction and do not need to store full payment-card details ourselves where these are handled directly by the payment provider.
6. Delivery and Fulfilment
Information required to deliver an order may be shared with logistics, fulfilment or delivery service providers where necessary to perform the purchase contract.
Only data reasonably required for the relevant service should be shared.
7. Customer Service and Communications
When customers contact us by email, telephone, contact form or another available communication method, we process the information provided in order to answer the request and manage any related customer relationship.
The legal basis depends on the nature of the request and may include pre-contractual steps, performance of a contract, legal obligations, consent or legitimate interests.
8. Marketing Communications
Marketing emails or similar electronic marketing communications are sent only where there is a lawful basis to do so.
Where consent is required, customers can withdraw that consent at any time using the unsubscribe function provided in the communication or by contacting info@corimaventu.com.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
9. Cookies and Similar Technologies
The website may use cookies and similar technologies.
Technically necessary technologies may be used where they are required to provide a service requested by the user or to operate essential website functions.
Non-essential technologies, such as certain analytics, advertising or personalisation technologies, are used only where the required consent has been obtained. Users can manage available choices through the website's consent or cookie settings where provided.
10. Analytics and Advertising
If analytics or advertising services are enabled on the website, data may be processed to understand website use, measure performance or provide relevant advertising.
Where consent is legally required for these services or the technologies they use, processing will take place only after consent has been given.
11. Service Providers and Recipients
We may use service providers for services such as:
- website hosting and e-commerce functions
- payment processing
- order fulfilment and delivery
- IT and security
- email and customer communications
- analytics and advertising, where enabled and lawfully used
- accounting and professional services
Service providers receive personal data only where this is necessary for their role and subject to applicable data-protection requirements.
12. International Data Transfers
Some service providers may process personal data outside Germany or the European Economic Area.
Where an international transfer requires additional safeguards, we use a lawful transfer mechanism as required by applicable data-protection law, such as an adequacy decision, appropriate contractual safeguards or another permitted mechanism.
13. Retention
Personal data is kept only for as long as necessary for the purpose for which it was collected and for any additional period required by law.
Order, invoice and accounting information may need to be retained for statutory commercial and tax retention periods. Other data is deleted or anonymised when it is no longer required and no legal ground for continued storage applies.
14. Data Subject Rights
Subject to the legal requirements, individuals may have rights including:
- access to their personal data
- correction of inaccurate data
- deletion of data
- restriction of processing
- data portability
- objection to certain processing
- withdrawal of consent at any time for future processing
Requests can be sent to info@corimaventu.com.
Individuals also have the right to lodge a complaint with a competent data-protection supervisory authority.
15. Security
We use appropriate technical and organisational measures intended to protect personal data against accidental or unlawful loss, alteration, disclosure, destruction or unauthorised access.
No online system can guarantee absolute security, but protection measures are reviewed according to the nature and risks of the processing.
16. Changes to This Privacy Policy
This Privacy Policy may be updated when the website, legal requirements or data-processing activities change.
The current version will be published on corimaventu.com.